Technical Resources
By Paul and 1 other2 authors33 articles
Setting Up a Vanity URL
Premium Branding Overview
Google Analytics + Google Tag Manager: FAQ
Emergency Escalation
Certificates FAQ
Online Booking Experience (Client View): Why isn’t a location displaying?
Connect: Camera & Microphone Troubleshooting Tips
Coconut IP address list
Email: Why are emails ending up on a denylist?
Google Analytics: I am not seeing data from Coconut
Review appointment history
Schedule: Why are some events semi-transparent (faded) in my calendar?
Zoom® Integration: No meeting link provided in appointment
What is the Coconut Calendar Time Out Session
Temporarily Reducing your Branch Hours
Why are appointments marked as Reserved?
Does Coconut Software pickup certificate changes automatically?
Does Coconut Software support 2 token-signing/token-decrypting certificates at the same time?
Does Coconut Software consume federation metadata automatically?
General Troubleshooting TipsStart here when troubleshooting on your own.
Helpful Hints
Uncover strategies for optimizing your use of Coconut in our Helpful Hints section.
Leveraging Lobby with the Universal Banker Model
SSL Certificates: Best Practices
UTMs and Coconut
Using Booking Shortcuts to Create Group Services and Group Events
Drive improved outcomes by creating custom questions
Minimize disruption & increase digital engagements with a location archiving plan
Provide pick-up options using curbside services
Disable the ability to select specific staff members via GTM
Promote Digital Meeting Methods via GTM
Promote Virtual Locations via GTM
Understanding Notes on Client Profiles