In this article
Objective
Integrate Microsoft® Exchange with Coconut to provide staff members with the ability to sync and view appointments in either application.
Resync events to refresh the details for that event.
NOTE: Each event record represents an event that exists in both Coconut and Exchange.
Steps
To resync an event:
From the navigation menu, click Settings
From Integrations & API, click Microsoft Exchange
Click Events to be directed to the events tab
Navigate to the desired event and click View
Click Retry Sync
This will attempt another sync for the specified event. Please refer to this article for details on how to view events that are impacted by issues. Please refer to this article for additional troubleshooting information.
A note on access and visibility
Admin users can access Settings and configure the Microsoft® Exchange integration.