In this article
Objective
Refer to the following requirements for optimal setup and use of Coconut.
Supported Browsers
Coconut supports the latest version of modern browsers for accessing our solutions, based on the following operating systems:
Chrome | Firefox | Safari | Edge (Chromium) | |
Android | Y | -- | -- | -- |
iOS | -- | -- | Y | -- |
macOS | Y | Y | Y | Y |
Windows | Y | Y | -- | Y |
Video Appointments
Coconut recommends the following when using our platform to facilitate video appointments:
Coconut Connect
Connectivity: Broadband or Wireless (3G, 4G/LTE)
MBPS | Requirement |
0.5 mbps | 480p |
1.5 mbps | 720p (recommended) |
3.0 mbps | 1080p |
Camera
Type | Resolution |
Built-in, or USB plug-in | 640x480 resolution |
Virtual camera or IP camera | N/A |
Audio
Type | Details |
Built-in, USB plug-in, or wireless Bluetooth | Microphone |
Built-in, USB plug-in, or wireless Bluetooth | Speakers |
NOTE: Our recommended lowest bitrate is 1.5 mbps for video streaming.
Zoom
Please refer to Zoom’s documentation for their system requirements.
Teams
Please refer to Team’s documentation for their system requirements.