What are the browser requirements for using Connect?
Connect is a browser-based application. We support the latest 2 versions of modern browsers for various operating systems, based on the following table:
| Chrome | Firefox | Safari | Edge (Chromium) |
Android | Y | Y | -- | -- |
iOS | -- | -- | Y | -- |
macOS | Y | Y | Y | Y |
Windows | Y | Y | -- | Y |
Linux | Y | Y | -- | -- |
NOTE: Custom backgrounds are only supported in Chromium-based desktop
browsers:
Google Chrome™
Microsoft® Edge
What are the audio/video requirements for using Connect?
The following provides our recommended requirements for optimal use of Connect:
Connectivity
Broadband or Wireless (3G, 4G/LTE)
MBPS | Requirement |
0.5 mbps | 480p |
1.5 mbps | 720p (recommended) |
3.0 mbps | 1080p |
Hardware
Camera
Type | Resolution |
built-in, or USB plug-in | 640x480 resolution |
virtual camera or IP camera | N/A |
Audio
Type | Details |
built-in, USB plug-in, or wireless Bluetooth | Microphone |
built-in, USB plug-in, or wireless Bluetooth | Speakers |
NOTE: Our recommended lowest bitrate is 1.5 mbps for video streaming.