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Q2 Digital Banking Integration Overview
Q2 Digital Banking Integration Overview
Paul Sullivan avatar
Written by Paul Sullivan
Updated over 4 months ago

In this article

Objective

As an Admin in Coconut, you want to set up Q2 Digital Banking integration with Coconut to allow customers to book time with an advisor directly within their online banking account or mobile banking app, enabling your business to unlock more lending opportunities through a streamlined digital experience. For a live demo, reach out to your Account Manager.

Key benefits

There’s a reason why banks choose Q2 Digital Banking. Here are some of the key benefits that make Q2 Digital Banking an ideal solution:

  • Superior User Experience

    • User-friendly interface enhances customer engagement

    • Intuitive design and seamless navigation

  • Robust Security Features

    • Security with state-of-the-art encryption and authentication methods

    • Safeguards sensitive financial data from cyber threats

  • Scalability

    • Scalable platform, accommodating banks of all sizes.

    • Suitable for community banks and large enterprises alike

  • Innovative Technology

    • Stays at the forefront of digital banking technology

    • Banks benefit from ongoing innovations and updates.

  • Customer-Centric Approach

    • Values customer feedback and tailors solutions to meet their needs

    • Focus on creating value for banks' customers

  • Integration Capabilities

    • Seamless integration with other banking systems streamlines operations

    • Leverage existing infrastructure while enhancing digital capabilities

Steps

  1. From the navigation menu, click Settings

  2. Click API

  3. Note the API Key and Secret

    • Coconut Suggests: generate a new API Key/Secret pair specifically for Q2 Digital Banking

  4. Note your Coconut URL

    • Example: vendornamehere.coconutcalendar.com

  5. Click Client View

    • Allow online and mobile banking URLs

    • NOTE: if you want to use the same Coconut instance in both Q2 Digital Banking sandbox and production, enter both domain URLs

  6. Share the API Key, Secret, and Coconut URL with Q2 Digital Banking

A note on access and visibility

Admins can access the Settings area of Coconut and view/update the API Key and Secret.

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