Spring has sprung and so, too, has our May release. This release reflects our commitment to continuous iterative enhancements to our platform and additional integration options. Read on for more details about what to expect when release hits production May 24.
In this release
Connect
iPhone improvements
iPhone users will experience various improvements to their Connect experience. Previously, video sometimes failed to display when using Connect in combination with Safari. In addition to resolving this, inactive audio and/or video tracks that stopped due to network issues will attempt to reestablish the connection automatically.
This enhancement is automatically enabled for Connect customers.
Integrations
Microsoft® Dynamics
Organizations can now integrate Microsoft Dynamics with Coconut! With this integration, staff and managers can access a more holistic view of the client/member, nurturing relationships, building trust, and fostering long-term engagement between the client/member and the organization.
When Dynamics is connected to Coconut:
New appointments created in Coconut are synced to Dynamics
Updates to existing appointments in Coconut are synced to Dynamics
Clients included in a Coconut appointment that are not found in Dynamics when the appointment is synced result in a new lead being created in Dynamics
New Coconut appointments can be created for leads in Dynamics from Dynamics
Updates to existing Coconut appointments can be made from Dynamics, including canceling appointments
Please refer to Help Center materials when release is live in production May 24 for more details.
This is an add-on feature. Please connect with your Customer Success contact for more info.
Platform
Search enhancements
Now, users can save some extra time each time they're searching for a client or service. Because now, when searching for a client/member or service, results display after inputting only two characters.
This enhancement is automatically available to all customers.
Now, results will display on a client or services search after entering 2 characters